Werk Fitness Personal Training and Class
Booking & Cancellation
Policies

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24 Hours notice is required for a cancellation or rescheduling in order to receive credit for the session. Failure to cancel within the timeframe or failure to show up for session rules result in the client being charge for the session. Exceptions will only be made in the case of a medical emergency accompanied by a doctors note. There is a no refund policy on all packages purchased.

 

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Tardiness

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Clients are expected to begin working out at the start time of the schedule appointment. Late start time does not entitle a client to a session longer than the scheduled appointment. If you are more than 9 mins late to your session or class please come your next scheduled session or class.

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Expiration Dates on Packages

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Any sessions or package purchased must be started within two weeks of purchase. All packages expire 45 days from purchase unless otherwise noted.